I  moved to Tempe, Az October 30th 2011 and I have not received the last 2 Magazines of 2011 and still have not recieved this years Magazine. I have updated my info when I moved. i requested the magazines back in December but I still have not recieved anything else but this little packet Home Gardening Product Pack. I'm really bummed and upset

I sure understand your dismay. I love the magazine and would hate to miss an issue. My theory is always CALL to find out what's happening. Email and forums may not solve the problem. If you don't get the answers you need from the first person you call, ask for the next higher up, then keep going until you are satisfied. (as an aside...I have found the e-mail support to be helpful in some things but I really think a call is the better way).

Just wanted to let you know that you're not alone! I haven't received my magazines since my first one and I have been a member for just over a year now. I don't know how to file a complaint or request but your post as least got a suggestion that I may follow. I wish you luck also!

Your best option is to call the number on the back of your membership card. They should be able to correct your situation.

There used to be a 'Contact the club' link on the bottom of every web page, but that has gone away with the last update.

I've been a member since April of 2011 and never received any magazines to date. I thought my membership didn't include them. I'll try the "contact us" at the bottom of this page. I always get an immediate reply and explanation to my questions.

Hope

I got a reply within 24 hours and was told my magazines would be sent right away. Right On!!!

Hope

New issue arrived today!
May/June 2012, Pretty Pink Peonies on the cover

I inquired about my magazines on May 2nd and received my back issues on May 5th.

Hope